Terms of service

Terms & Conditions

1. Agreement to Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

These Terms apply to all visitors, customers, and users of the site.

2. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to use this website.

This website is intended for customers located in the United States. We ship within the United States only.

3. Products & Orders

We strive to ensure that product descriptions, pricing, and availability are accurate. However, we reserve the right to:

  • Correct errors or inaccuracies

  • Change or update information without notice

  • Refuse or cancel any order at our discretion

If we cancel your order after payment has been processed, you will be notified and refunded accordingly.

4. Pricing & Payment

All prices are listed in U.S. dollars.

We reserve the right to modify pricing at any time without notice.

Payment must be received before an order is processed and shipped.

5. Shipping

We currently ship only within the United States.

Shipping times are estimates and are not guaranteed. Once an order is transferred to the carrier, we are not responsible for:

  • Delays

  • Lost or stolen packages

  • Carrier-related issues

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.

6. All Sales Final Policy

All sales are final.

We do not offer refunds.

Items are carefully inspected prior to shipment. However, we offer a 7-day grace period from confirmed delivery for exchange or store credit requests, subject to review and approval.

All return and exchange decisions are made at our sole discretion.

Please review our Return & Exchange Policy for full details.

7. SMS & Email Communications

By providing your email address or phone number, you consent to receive:

  • Marketing emails

  • Product drop notifications

  • Order and shipping updates

Message frequency may vary. Message and data rates may apply.

You may unsubscribe at any time by:

  • Clicking “unsubscribe” in emails

  • Replying STOP to SMS messages

Your information is handled in accordance with our Privacy Policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Graphics

  • Text

  • Product designs

  • Branding

is the property of highfemmelab and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, highfemmelab shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Use of our website

  • Purchase of our products

  • Shipping delays

  • Technical issues

Our total liability shall not exceed the amount paid for the product purchased.

10. Indemnification

You agree to indemnify and hold harmless highfemmelab from any claims, damages, liabilities, or expenses arising from your misuse of the website or violation of these Terms.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate courts located in Florida.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the website.

Your continued use of the site constitutes acceptance of any changes.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact:

highfemmelab@gmail.com